{"id":32,"date":"2006-01-25T13:23:00","date_gmt":"2006-01-25T20:23:00","guid":{"rendered":"http:\/\/www.afterhell.com\/news\/?p=32"},"modified":"2014-12-08T16:24:46","modified_gmt":"2014-12-08T23:24:46","slug":"zazzle-censored-us","status":"publish","type":"post","link":"http:\/\/www.afterhell.com\/news\/?p=32","title":{"rendered":"Zazzle Censored Us"},"content":{"rendered":"<p>We&#8217;re shutting down our T-shirt sales temporarily while we change from Zazzle to our old stomping ground at <a href=\"http:\/\/www.cafepress.com\/afterhell\">Cafepress<\/a>.\u00c2\u00a0 This is bound to limit the selection we can offer, but there it is.\u00c2\u00a0 We&#8217;re sorry for the inconvenience.<\/p>\n<p>Ironically we&#8217;re experiencing the very problem I kvetched about in my last posting.\u00c2\u00a0 Zazzle didn&#8217;t like one of our designs.\u00c2\u00a0 And frankly that&#8217;s their fault.<\/p>\n<p>Zazzle uses content ratings for their products, much like the <a href=\"http:\/\/en.wikipedia.org\/wiki\/MPAA\">MPAA<\/a> or the <a href=\"http:\/\/www.satellitetv.com\/resources\/guides\/use-tv-ratings-to-find-family-friendly-tv-shows\/\">TV content rating system<\/a> we see everyday.\u00c2\u00a0 However they use an awkward interface which requires the shop owner to rate every item in the shop.\u00c2\u00a0 A shop can&#8217;t be labeled PG-13 or TV14 wholesale.<\/p>\n<p>We missed one item.\u00c2\u00a0 Just one.<\/p>\n<p>Zazzle caught our mistake.\u00c2\u00a0 And they promptly punished us for it.\u00c2\u00a0 They closed our shop down.\u00c2\u00a0 Then they flooded Jamie&#8217;s e-mail with automated alerts.\u00c2\u00a0 No warning.\u00c2\u00a0 By the time we discovered what was happening, Zazzle had already deleted our files.\u00c2\u00a0 Erased our artwork.<\/p>\n<p>And they didn&#8217;t even want to discuss it.\u00c2\u00a0 They responded to our concerns and complaints with, &#8220;Thank you for your comments, if you have any other comments or questions&#8230;&#8221;\u00c2\u00a0 Another form letter.<\/p>\n<p>Needless to say, we&#8217;re mad as&#8230;all get-out.\u00c2\u00a0 Granted, the daunting task of parenting is even harder now than ever before.\u00c2\u00a0 But we tell everyone that Afterhell isn&#8217;t for younger listeners.\u00c2\u00a0 We put disclaimers on the website, in our scripts, in the show.\u00c2\u00a0 And we tried to comply with Zazzle&#8217;s policies.\u00c2\u00a0 But instead of complaining or consulting us, Zazzle censored us.<\/p>\n<p>Speaking for myself, I don&#8217;t know what ticks me off more, their draconian response or their <a href=\"http:\/\/www.zazzle.com\/products\/product\/product.asp?general_category_id=103899776599680246&amp;paging_page=3&amp;caching=on&amp;product_id=235692921804524305&amp;index=44\">hypocrisy<\/a>.\u00c2\u00a0 They don&#8217;t mind <a href=\"http:\/\/www.zazzle.com\/products\/product\/product.asp?paging_page=18&amp;searching=on&amp;searching_search_columns=*&amp;searching_search_condition=death&amp;caching=on&amp;product_id=235781918273199258&amp;index=279\">nasty<\/a> <a href=\"http:\/\/www.zazzle.com\/products\/product\/product.asp?general_recs_per_page=48&amp;paging_page=24&amp;searching=on&amp;searching_search_columns=*&amp;searching_search_condition=death&amp;caching=on&amp;product_id=235372837424195925&amp;index=1138\">imagery<\/a> &#8212; <a href=\"http:\/\/www.zazzle.com\/products\/product\/product.asp?paging_page=11&amp;searching=on&amp;searching_search_columns=*&amp;searching_search_condition=death&amp;caching=on&amp;product_id=235342458343154293&amp;index=167\">good<\/a> <a href=\"http:\/\/www.zazzle.com\/products\/product\/product.asp?paging_page=23&amp;searching=on&amp;searching_search_columns=*&amp;searching_search_condition=death&amp;caching=on&amp;product_id=228367458272030731&amp;index=360\">stuff<\/a>, but <a href=\"http:\/\/www.zazzle.com\/contributors\/products\/gallery\/browse_results.asp?cid=238003255528486592\">easily<\/a> <a href=\"http:\/\/www.zazzle.com\/contributors\/products\/gallery\/browse_results.asp?cid=238216482616807947\">in<\/a> <a href=\"http:\/\/www.zazzle.com\/contributors\/products\/gallery\/browse_results.asp?cid=238050656480232748\">our<\/a> <a href=\"http:\/\/www.zazzle.com\/products\/gallery\/browse_results.asp?searching=on&amp;searching_search_columns=*&amp;searching_search_condition=bleeding\">range<\/a> &#8212; as long as you press all the right buttons.\u00c2\u00a0 But if you miss one, just one, they can&#8217;t wait to jump your bones.<\/p>\n<p>Warn people about Zazzle.\u00c2\u00a0 Tell them how they run their business.\u00c2\u00a0 Discourage people from using their services as nicely as you can.\u00c2\u00a0 No arm-twisting now.\u00c2\u00a0 You never know when it might fall off.<\/p>\n<p>And if Zazzle&#8217;s tactics offend you, <a href=\"http:\/\/www.zazzle.com\/help\/support\/contactUs.asp?subject=General . Feedback\">let them know<\/a>.\u00c2\u00a0 Politely.\u00c2\u00a0 Firmly.<\/p>\n<p>We&#8217;re genuinely sorry to the folks out there who wanted more Afterhell merchandise.\u00c2\u00a0 And we know somebody&#8217;s out there, buying our stuff, wearing it, and reportedly enjoying it.\u00c2\u00a0 We&#8217;re doing our best to deliver the goods for ya.<\/p>\n<p>Including a podcast in February.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>We&#8217;re shutting down our T-shirt sales temporarily while we change from Zazzle to our old stomping ground at Cafepress.\u00c2\u00a0 This is bound to limit the selection we can offer, but there it is.\u00c2\u00a0 We&#8217;re sorry for the inconvenience. Ironically we&#8217;re experiencing the very problem I kvetched about in my last posting.\u00c2\u00a0 Zazzle didn&#8217;t like one [&hellip;]<\/p>\n","protected":false},"author":3,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[],"class_list":["post-32","post","type-post","status-publish","format-standard","hentry","category-uncategorized"],"_links":{"self":[{"href":"http:\/\/www.afterhell.com\/news\/index.php?rest_route=\/wp\/v2\/posts\/32","targetHints":{"allow":["GET"]}}],"collection":[{"href":"http:\/\/www.afterhell.com\/news\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"http:\/\/www.afterhell.com\/news\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"http:\/\/www.afterhell.com\/news\/index.php?rest_route=\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"http:\/\/www.afterhell.com\/news\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=32"}],"version-history":[{"count":1,"href":"http:\/\/www.afterhell.com\/news\/index.php?rest_route=\/wp\/v2\/posts\/32\/revisions"}],"predecessor-version":[{"id":164,"href":"http:\/\/www.afterhell.com\/news\/index.php?rest_route=\/wp\/v2\/posts\/32\/revisions\/164"}],"wp:attachment":[{"href":"http:\/\/www.afterhell.com\/news\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=32"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"http:\/\/www.afterhell.com\/news\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=32"},{"taxonomy":"post_tag","embeddable":true,"href":"http:\/\/www.afterhell.com\/news\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=32"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}